Remove spam bots at scale using AI & Automation.

Stop spending time manually hiding and deleting spam comments. Start using the power of AI to detect and remove them in under a second. 

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POWERFUL FEATURES

Arwen is your "always on, never gets tired" spam bot detector

Always on sub-second removal

Arwen hides spam and bot-generated comments in under a second, before they're seen.

Expert in all types of bots

Arwen's AI is expert in detecting 98% of bots, with lightning-fast tools to tackle the rest.

Capture spam in 29 languages

Arwen can identify spam and bots in 29 different languages, protecting you globally.

HOW SPAM HURTS YOUR SOCIALS

Spam isn't just unpleasant. It damages engagement.

Exposes followers to fraud

In 2021, US consumers lost a reported £770m to fraud that began on social media. Protect your fans and followers

Unsafe for key demographics

Spammers share pornographic content and material of an adult nature, which is unsafe for key demographics

Stops people participating

38% of followers stop engaging with organic and paid content when the environment feels unsafe.

EXPERIENCE IT FOR YOURSELF

Arrange a demo with one of our advisors

  • 20-minute walkthrough of Arwen's spam removal solution
  • All your questions answered
  • Explore our FREE TRIAL options 
  • No commitment whatsoever
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Trusted by brands and individuals globally

FAQ

Need clarification?

How does Arwen's anti-spam sollution work?

Once authorised by you, Arwen uses artificial intelligence (AI) to continually scan every comment made on your social media feeds. It studies every comment looking for all forms of spam across 29 different languages. When it detects one, Arwen automatically hides it. All of this happens in under a second. 
 
Arwen also offer further tiers of protection, detecting and automatically removing 24 other types of unwanted content - including racist, sexist, insulting, threatening and hateful comments. 

Do you post from my account?

No we never post from your account. Twitter, Instagram and Facebook all grant us a fixed set of permissions, as one of their authorised partners, but we will never use it to post.

Will removing spam have a negative impact on my rankings?

There's no evidence that removing spam comments has a negative impact on how the networks promote posts. However, we remain in continuous dialogue with the networks about improving overall trust and safety, in a joint effort to support safe and inclusive communities.

Do you cover emojis, spelling mistakes, images, videos etc?

Yes Arwen can analyse emojis and spelling mistakes. We can also do images, videos and audio as part of our bespoke offerings. Get in touch to find out more.

Do you read my social media messages?

No, we don’t read your social media posts. We only analyse content for the purpose of improving your settings and our overall service to you.

Why isn't Arwen free?

Some of the social networks charge us for different things, like removing comments in under a second. Also, to make sure Arwen is always expert in all types of unwanted content, we use a range of world-leading data models, some of which are free, and some of which charge us.

Why do you need me to authorise Arwen on my social accounts?

Twitter, Facebook, Instagram and others require us to be authorised on your account so we can act on your behalf. They have chosen to include in that authorisation a set of bundled permissions, one of which is permission to post to your social media accounts. We never act on that permission and will never post on your social media accounts. We only use the authorisation to hide, mute or delete content, and to block individuals, according to the filters you set and control.

When can I get covered for other social networks?

We currently offer cover for Facebook, Twitter and Instagram and YouTube – four of the leading social networks globally, which cover 95% of global monthly users. TikTok will be added soon. Don't cover a network that's important to you? Get in touch.

Aren't you damaging freedom of speech?

Toxic and unwanted content makes up on 3-5% of comments, but they drive 38% of followers into silence. We think this is wrong. Arwen's goal is to strike a balance between freedom of speech and the right to interact safely online. Every customer sets their own filter settings, and we don't impose any blanket bans.

What if Arwen makes a mistake? How do I change it?

We're proud of Arwen's accuracy. But if it does make a mistake you can easily go to your moderation dashboard and remedy it.